Privacy Policy

We collect personal data you provide directly to us, including your name, contact details, property preferences and financial information relevant to a sale, letting or mortgage-related enquiry.

We also collect information automatically through our website, such as browsing behaviour and device information, via cookies and similar technologies described in our Cookie Policy.

We use your data to provide our estate agency services, including arranging viewings, progressing sales and tenancies, conducting valuations, and communicating with you about properties and services relevant to your enquiry.

Where required for tenancy referencing, we may share relevant information with credit reference agencies, referencing providers and, where applicable, local authority housing teams.

We do not sell your personal data. We may share it with trusted third parties directly involved in your transaction, such as solicitors, mortgage brokers, referencing agencies and, for local authority placements, relevant housing teams.

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, and to comply with our legal, accounting and regulatory obligations.

Under UK data protection law, you have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

If you have any questions about this policy, please contact us at info@alanjacob.co.uk or write to us at Office 27, 321-323 High Rd, Romford, RM6 6AX.